Terms of Service
Terms and conditions for using Pawmorial
Last updated: 28th May 2025
1. Agreement to Terms
These Terms of Service ("Terms") govern your use of the Pawmorial website (www.pawmorial.co.uk) and services operated by Pawmorial ("we", "us", or "our").
By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
2. Use of Our Service
Pawmorial provides memorial products and digital memorial services for pets. Our services include:
- Physical memorial products with QR/NFC technology
- Digital memorial pages
- Online memorial creation and management tools
3. Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.
4. Purchases
- 4.1 Order Acceptance
-- All orders are subject to acceptance by us. We may refuse or cancel any order for any reason at our sole discretion.
- 4.2 Pricing
-- All prices are displayed in British Pounds Sterling (£) and include VAT where applicable. We reserve the right to modify prices at any time.
- 4.3 Payment
-- Payment must be made in full at the time of ordering via our secure payment processor, Stripe. We accept card payments only.
5. Intellectual Property
- 5.1 Our Content
-- The service and its original content, features, and functionality are owned by Pawmorial and are protected by international copyright, trademark, and other intellectual property laws.
- 5.2 Your Content
-- You retain all rights to content you upload to create memorials. By uploading content, you grant us a licence to use, display, and distribute this content solely for the purpose of providing our memorial services.
6. Memorial Content
- 6.1 Appropriate Content
-- Memorial content must be respectful and appropriate. We reserve the right to remove content that:
- -- Is offensive, defamatory, or inappropriate
- -- Infringes on intellectual property rights
- -- Violates any applicable laws
- 6.2 Accuracy
-- You are responsible for ensuring all information provided for memorials is accurate. Pet details (name, dates) cannot be changed after product purchase.
7. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the site and informs users of our data collection practices.
8. Prohibited Uses
You may not use our services:
- For any unlawful purpose
- To upload malicious code or viruses
- To impersonate others
- To harvest or collect email addresses or other personal information
- To interfere with or disrupt the service
9. Disclaimer
Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, and hereby disclaim all warranties including, without limitation, implied warranties of merchantability and fitness for a particular purpose.
10. Limitation of Liability
In no event shall Pawmorial, its directors, employees, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
11. Indemnification
You agree to defend, indemnify, and hold harmless Pawmorial from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide notice prior to any new terms taking effect.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Pawmorial
Royal Buildings
Victoria Street
Derby DE1 1ES
Email: support@pawmorial.co.uk